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Startup Guide
> Troubleshooting > Error Messages > [Please load designated paper or touch [Confirm Details] and select tray]
[Please load designated paper or touch [Confirm Details] and select tray]
Causes and Countermeasures
The machine temporarily stops when no paper with the paper conditions selected by the received print data is found in any of the trays.
There are two ways to resume output.
Paper condition refers to the following settings from the full list of paper setting items.
- Paper Type
- Weight: If not set on the Image Controller side, it is not subject to inconsistent stopping.
- Colored Paper
- Punch
- Number of Tabs: If paper size is set to tab paper, it is subject to inconsistent stopping.
Changing the Paper Settings for Trays
When the message for selecting a tray is displayed, select any tray you want and change the paper settings (current settings) of that tray to the settings (reserved settings) required for printing the data. Load the paper, which can be used in line with the changed paper settings, into the tray and then print.
1
Press [Confirm Details].
The setting screen is displayed.
2
Select the key for the tray you want to use and press [Change Setting].
The paper settings (current settings) for the selected tray and the paper settings (reserved settings) required by the print data is displayed.
3
Load the paper with the paper conditions displayed in [Reserved Setting] into the tray selected in Step 2.
For details about how to replenish paper, refer to Loading Paper.
- Be sure to load the paper with the same settings you configured. You will not be able to print if you load paper of a different size. Loading paper of a different type or weight can lead to paper jams or cause the machine to malfunction.
4
Press [Change Setting] to configure the paper settings required by the print data.
A screen requesting confirmation for changing the tray paper settings is displayed.
6
Press [Close].
The display returns to the [MACHINE] screen, and the message [Press [Start] to restart] is displayed.
7
Press Start on the Control panel.
Print by feeding paper from the tray selected in Step 2.
Forcefully Print the Data
Print using any tray regardless of the paper settings required by the print data.
1
Press [Confirm Details].
The setting screen is displayed.
2
Select the key for the tray you want to use and press [Forced Output].
The display returns to the [MACHINE] screen, and the message [Press [Start] to restart] is displayed.
3
Press Start on the Control panel.
Print by feeding paper from the tray selected in Step 2.
- The tray selected for forced output is used as a paper feed tray until that job ends.