User's Guide

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> Web Connection > [System Settings] > [Register Support Information] > [Register Support Information]

[Register Support Information]

Overview

Set support information of this system such as contact information and the URL of the product information website.

NOTICE

The following setting is required to display this screen.
Access in [Admin Mode].

Tips

The information you set on this screen is displayed in [Online Assistance] of user mode.

Reference

For details about how to access in [Admin Mode], refer to [Login].
For details about [Online Assistance], refer to [Online Assistance].

Specifications

Category		Device Management
Location	Machine	-
	Printer driver	-
	Application	Web Connection
Required options		-
Required items		-
Setting items		[Contact Name]	Sets contact information of this system. Up to 63 single-byte characters can be entered.
		[Contact Information]	Sets the URL or phone number of the support destination. Up to 127 single-byte characters can be entered.
		[Product Help URL]	Sets the URL of the product information website. Up to 127 single-byte characters can be entered.
		[Corporate URL]	Sets the URL of the manufacturer’s website. Up to 127 single-byte characters can be entered.
		[Supplies and Accessories]	Sets the contact to order consumables. Up to 127 single-byte characters can be entered.
		[Online Help URL]	Sets the URL of online documentation. The following setting is required to use this function. 1. Set the Web server. To publish the online manual, the administrator sets the Web server on the server in the LAN in advance. 2. Download the help file from the following URL (English-version site). https://www.btapac.konicaminolta.com/ Enter as "Web Connection" in [Search your product], click [Go], and download the corresponding help file (ZIP file). 3. Unzip the downloaded file, and copy the help file to the desktop of the Web server. 4. Enter the URL of the specified Web server. Up to 127 characters can be entered. Ex.: http://(Web server IP address)/(folder name of the help file)/wc_help.html
		[Engine Serial Number]	Enables you to check the serial number of this system.
		[OK]	Applies the setting.
		[Cancel]	Cancels the setting.
Remarks		-
Reference		-
Screen access		Web Connection - [System Settings] - [Register Support Information]

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