Problems in the Print Results
Occurring on System End
Status | Points to Check | Solution | Reference |
|---|---|---|---|
The copy image is dirty | Is the Original glass dirty? | Clean the dirt off the Original glass | |
Is the original dirty? | Clean the dirt off the original | - | |
Is the density adjustment appropriate? | Manually adjust the density for [Copy Density] | ||
The copy image is faint | Is the density adjustment appropriate? | Adjust the density manually using [Copy Density] | |
Is the information display area of the [MACHINE] screen displaying a message informing you to replace the toner? | Replenish the toner | ||
The copy image is not clear | Is the paper damp? | Replace the paper |
NOTICE
- If this does not improve the situation, contact your service representative.
Occurring on Finisher FS-532
Status | Points to Check | Solution | Reference |
|---|---|---|---|
The positions of the staples have shifted by 90 degrees | Is Automatic Image Rotation activated? | Re-load the paper and make sure Automatic Image Rotation is not activated | |
The output paper is not stacked uniformly, and the staple positions are not where they should be | Is the paper curling up? | Load the paper in the feed tray so that the front side faces down and the back side faces up | |
The staple positions are not aligned | Is the paper curling up? | Change the paper curl direction and load the paper into the tray | |
The Secondary (sub) tray output paper is out of alignment | Is the paper placed up against the edge of the Secondary (sub) tray? | Temporarily release the Secondary (sub) tray from its locked state, and allow it to raise up | |
No side stitch stapling output, even though configured to output it | Is the message [Pull out staple finisher stacker then, set staples in stapler] displayed in the message display area? Is the [Staple Cartridge] notification lamp on the [MACHINE] screen lit up red? | Pull out the Stacker from the Finisher, and replenish the staples for performing side stitch stapling | |
Is the message [Staple scrap box is full] displayed in the message display area? Is the [Staple Scrap Box] notification lamp on the [MACHINE] screen lit up red? | Pull out the Stacker from the Finisher, and dispose of the staple scraps | ||
Does not perform Fold & Staple even though the relevant settings have been set on the Finisher with Saddle Stitcher SD-510 mounted | Is the message [Pull out staple finisher stacker then, set staples in stapler] displayed in the message display area? Is the [Staple Cartridge] notification lamp on the [MACHINE] screen lit up red? | Pull out the Saddle unit from the Finisher, and replenish the staples for performing Fold & Staple | |
Does not perform punching, even though the relevant settings have been set on the Finisher with Punch Unit PK-525 mounted | Is the message [Scrap of punch kit is full Please empty scrap box] displayed in the message display area? Is the [Punch-Hole Scraps Box] notification lamp on the [MACHINE] screen lit up red? | Open the Finisher front door, pull out the Punch scrap box, and dispose of the punch scraps |
NOTICE
- If this does not improve the situation, contact your service representative.
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