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Q. Can frequently used destinations be registered?

A. Yes. You can register frequently used destinations in the address book.

You can also put a number of one-touch destinations in one group and register them as a group.

Once you have registered a one-touch or group destination, you can recall it by simply tapping the assigned key.

For details on how to register a one-touch destination, refer to Here.

For details on how to register a group destination, refer to Here.

  • You can register up to 2000 one-touch destinations in the address book.

  • You can register up to 100 group destinations in the address book.

  • To register a group destination, members must have been registered as one-touch destinations.

Q. How can I perform SMB transmission?

A. Register a one-touch destination for SMB transmission beforehand, or directly enter the destination for SMB transmission when scanning the original. For details about the SMB transmission function, refer to Here.

Q. You cannot send data to the destination using the SMB transmission function.

A. The cause varies depending on the displayed error message. Take corrective actions by referring to Here.

Q. Can I send scanned data by E-mail?

A. Yes, you can.

Simply specify an E-mail address for the destination, and you can send the data as an attachment. For details about the E-mail transmission function, refer to Here.

Q. Can I send scanned data to my computer?

A. Yes. To do so, use the SMB Send function that can send scanned data to a location on the specified computer. Register a one-touch destination for SMB transmission beforehand, or directly enter the destination for SMB transmission when scanning the original. For details about the SMB transmission function, refer to Here.

Q. The FTP TX function does not work for sending data to a destination.

A. Check the settings for the FTP destination on this machine and the settings on the FTP server side.

Check for the following items:

  • Is the correct address of the FTP server registered in [Host Address] of the destination settings of this machine.

  • In address registration, is [File Path] registered correctly?

  • When no folder is specified: Enter "/ (slash)".

    When a folder is specified: Simply enter the folder name without a "/ (slash)".

    Example: To send data to a "scan" folder in an FTP server whose address is "ftp.xxxxxxxx.co.jp"
    Host address: ftp.xxxxxxxx.co.jp
    File path: scan

  • Are the correct values entered in [User ID] and [Password] of the destination settings of this machine?

  • A colon (":") should not be added to the file name. Have any been added?


If the problem cannot be solved even after checking for the above points, contact your administrator.

Q. Can I collectively send data to multiple destinations?

A. Yes, you can.

It eases the operation to register a group that contains a number of destinations beforehand.

The maximum number of destinations that you can specify for a single transmission depends on how the destinations are set.

Item

Specifications

When using the address book

500 addresses

Up to 30 User Boxes

When directly entering addresses

E-mail

5 addresses

User Box

1 User Box

Fax

100 addresses

  • To specify multiple destinations, select [Restrict User Access], and set [Multiple Addresses Restriction Setting] (Here) to OFF.

  • To specify the entire group in Group, select [Restrict User Access], and set [Allow full selection of group destinations.] (Here) to ON.

  • When registering a group, even destinations of different types can be registered in one group.

 

Q. Can I collectively send data to multiple destinations?

Operation procedure: Selecting multiple addresses from the address book

  1. Load the original.

  2. Tap the target scan function key on the home screen.

  3. Specify the destination.

    • You can select more than one one-touch destination from the address book. When you tap the destination display area, the destination list screen is displayed. You can check or delete the specified destinations.

    • Select an index to narrow down destinations to display.

    • You can also select a group.

  4. Use the Start key to start transmission.

Operation procedure: Directly entering multiple destinations

  1. Load the original.

  2. Tap the target scan function key on the home screen.

  3. Tap [+].

  4. Enter a destination, then tap [OK].

  5. Repeat Steps 3 and 4 to complete entry of all destinations.

    The number of entered destinations is displayed in the destination display area.

  6. Use the Start key to start transmission.

Q. Can I sort Favorite in the registration name order on the scan/fax screen?

A. Select [Utility] - [Utility] - [Customize] - [Scan/Fax Settings], then set [Default Address Sort Method] to [Name] (default: [Name]).

This setting is only applied to the classic-style screens.

Q. Can I send scanned data to my PC in the firewall environment?

A. Yes. Register this machine in the exception setting for firewall.

 

Q. Can I send scanned data to my PC in the firewall environment?

How to set

  1. Open [Control Panel].

    • For information on how to display [Control Panel], refer to Here.

  2. Click [System and Security] - [Check firewall status].

  3. Click [Advanced function].

  4. Select [Inbound Rules] and click [New Rule].

  5. Select [Port] and click [Next].

  6. Select a protocol, enter the port number in [Specific local ports] and click [Next].

  7. Ensure that [Allow the connection] is selected, and click [Next].

  8. Select the check boxes for the profiles that match the environment for using this machine, and click [Next].

  9. Enter the name and description of the firewall and click [Finish].

  10. Check that the firewall name you have set is displayed in [Inbound Rules].

Q. When the number of original pages is so large that they cannot be loaded into the ADF at the same time, can I load them in several batches and handle them as one job?

A. Using the Separate Scan function, you can collect the original pages scanned in several batches as a single file. Also, you can insert an additional original into the current original and scan both of them as a single file.

For details on the operation procedure, refer to Here.

Q. Can I check the transmission log for scanning?

A. Yes. You can check the transmission log for scanning in the job history.

See job history to quickly check names of scanned documents, scan dates and scan results (success/failure) among others.

 

Q. Can I check the transmission log for scanning?

How to set

  1. Tap [Job List].

  2. Check the transmission log on the [Log] tab.

    • Select a log, then tap [Details..] to check the log details.

    • You can narrow down logs to display using [Select Job Ty] or [Limitation Filter].

Q. Can I specify the default file type in scan mode?

A. Before changing, select [Utility] - [Administrator] - [System Settings] - [Change Permission for Default Value Setting], and set [Change Permission for Default Value] to ON.

Change the setting value of [File Type] to the file type used as the default on the Scan screen, and select [Set the current setting value to Default value] from the menu icon.

Q. Can I send data in a selected file type or color mode?

A. Yes, you can set a file format and color mode.

The following file formats are supported on this machine.

Setting

Description

[PDF]

Saves data in PDF format.

[Compact PDF]

Saves data in further compressed PDF file.

[TIFF]

Saves data in TIFF format.

[JPEG]

Saves data in JPEG format.

[XPS]*

Saves data in XPS format.

[Compact XPS]*

Saves more compressed data than is saved in XPS format.

[PPTX]

Saves data in PPTX format.

[DOCX]

Saves data in DOCX format.

[XLSX]

Saves data in XLSX format.

  • To specify DOCX or XLSX for the file type, the option is required. For details on the required option, refer to Here.

  • The settings marked by an asterisk "*" are available only in classic style.

On this machine, the following color modes are supported.

Setting

Description

[Auto Color]

Automatically detects the color of the original and scans it to fit the original setting.

[Full Color]

Scans the original in full color.

[Gray Scale]

Scans the original in white, black and gray. Select this mode for an original mostly in half tone (tones between light and dark tones), such as for black-and-white photos.

[Black]

Scans the original in black and white. Select for originals with distinct black and white areas, such as in line drawings.

 

Q. Can I send data in a selected file type or color mode?

Operation method

  1. Load the original.

  2. Tap the target scan function key on the home screen.

  3. Specify the destination.

  4. When setting a file format, select [File Type] and then the desired format.

    • When having more than one page scanned, you can specify how to combine pages into files.
      When you want to separate a file for each page, set [Page Separation] to ON. This is not available when [File Type] is set to [JPEG]. All pages are separated.
      When [Page Separation] is set to ON, enter [No. of Page Separations]. For example, if you enter "2" to scan 10 original pages, the original is divided into five separate files.

    • When scanning is performed in [Page Separation] mode, you can set how to attach the files to the E-mail message to be sent.
      Selecting [Sent as 1 E-mail] attaches all the files to one E-mail.
      Selecting [1 File per E-Mail] attaches one file to one E-mail.

  5. Tap [OK].

  6. When setting a color mode, select [Color], then select the desired color mode.

  7. Use the Start key to start transmission.

Q. Can I send scanned data with page numbers and a time stamp?

A. Yes. You can scan data with the date and time, page numbers, or a stamp in Application of classic style.

  • If necessary, you can register any stamp in addition to the stamps pre-registered in this machine. The registration procedure is explained using the data management utility in Web Connection. For details, refer to Here.

 

Q. Can I send scanned data with page numbers and a time stamp?

Operation method

  1. Load the original.

  2. Tap [Scan/Fax] on the main menu of classic style.

  3. Specify the destination.

  4. To add the date and time, tap [Application] and select [Date/Time].

  5. Tap [ON], set values for [Date Format], [Time Format] and [Pages], then tap [OK].

  6. To add page numbers, tap [Application] and select [Page Number].

  7. Configure [Page Number Type] and [Starting Page Number], then tap [OK].

    • If you have selected [Chapter Page] for [Page Number Type], specify the chapter number to start printing in [Starting Chapter Number]. For details, refer to Here.

  8. To add a stamp, tap [Application] and select [Stamp].

  9. Tap [ON], set values for [Stamp Imprint] and [Pages], then tap [OK].

    • When the date and time, page numbers or stamp cannot be easily read with the initial settings, tap [Text Details] in each of the [Date/Time], [Page Number] and [Stamp] setting screens to set the text size and font as well as the text color.

    • If the date and time, page numbers or stamp are overlapped with the text of the original, tap [Print Position] in each of the [Date/Time], [Page Number] and [Stamp] setting screens to set the printing positions.

  10. Use the Start key to start transmission.

Q. How can I send clear images of text in a fine font or of photos?

A. You can either set the resolution (granularity) when the original is scanned or specify the image quality according to the quality of the original.

 

Q. How can I send clear images of text in a fine font or of photos?

Operation procedure: Setting the resolution

  1. Load the original.

  2. Tap the target scan function key on the home screen.

  3. Specify the destination.

  4. Select [Resolution], then select the desired resolution.

    • The greater the value, the finer granularity is achieved for the image.

  5. Use the Start key to start transmission.

Operation procedure: Specifying image quality according to the quality of the original

  1. Load the original.

  2. Tap the target scan function key on the home screen.

  3. Specify the destination.

  4. Select [Original Type], then select the image quality that matches the contents of the original to be scanned.

  5. Use the Start key to start transmission.

Q. What types of file formats are available for scanned images?

A. The types of files that can be saved are TIFF, JPEG, PDF, Compact PDF, XPS, Compact XPS, PPTX, DOCX, and XLSX.

An image saved as a TIFF or JPEG file can be viewed using a general image browsing application.

To view an image saved as a PDF or Compact PDF, install Adobe Reader. Adobe Reader can be downloaded without charge from the Adobe website.

To view an image saved as an XPS or Compact XPS, install XPS Viewer. XPS Viewer has automatically been installed if Microsoft .NET Framework 3.0 or later has been installed on your computer.

Microsoft .NET Framework can be downloaded without charge from the Microsoft website.

To view an image saved as a PPTX file, Microsoft Power Point 2007 or later must be installed.

To view an image saved as a DOCX file, Microsoft Word 2007 or later must be installed.

To view an image saved as an XLSX file, Microsoft Excel 2007 or later must be installed.

  • To specify DOCX or XLSX for the file type, the option is required. For details on the required option, refer to Here.

  • XPS and Compact XPS are only available in classic style.

Q. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned image?

A. You can adjust the density of the background color for clean scanning.

 

Q. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned image?

Operation method

  1. Load the original.

  2. Tap the target scan function key on the home screen.

  3. Specify the destination.

  4. Select [Bkgd. Removal].

  5. Select [Bleed Removal] in [Bkgd.Removal], set the back bleeding level, and tap [OK].

    • Set to [Auto] to have this machine automatically adjust the bleed level.

  6. Use the Start key to start transmission.

Q. Can I scan the original with its headers and punch holes erased?

A. Yes. Enable the frame erase function, and the machine scans the original by erasing unwanted sections on the four sides of the original.

 

Q. Can I scan the original with its headers and punch holes erased?

Operation method

  1. Load the original.

  2. Tap [Scan/Fax] on the main menu of classic style.

  3. Specify the destination.

  4. Tap [Application] and select [Frame Erase].

  5. Tap [ON].

  6. To erase the four sides of the original by the same width, specify the width to be erased.

  7. To specify the width of the frame to be erased individually, tap [Frame] to clear the check box, select a target side, then specify the width to be erased.

    • When specifying the erase width individually, you can set to exclude a side from erasing by selecting the side and canceling the setting of [Erase] for that side.

  8. Tap [OK].

  9. Use the Start key to start transmission.

Q. How can I configure a setting without resetting all settings (except registered settings) when loading the original into the ADF in scan/fax mode?

A. Set [Utility] - [Administrator] - [System Settings] - [Reset Settings] - [Job Reset], and set [When original is set on ADF] to OFF.

Q. Can I use the scanning function by connecting to the network with a USB cable?

A. No. You cannot use the scanning function via network connection with a USB cable. Use a LAN cable for network connection.

However, you can connect a USB memory to the USB Port of this machine to save scanned data to the USB memory. For details on how to save scanned data to USB memory, refer to Here.